[Property Manager] Lacey Hanson is a huge part of why I rented at 430 Oak Grove. I was looking at many other properties in the area, but the service I received from Lacey was above and beyond what your competitors are offering. Many managers were slow to reply and responded with only basic answers. Lacey was prompt to respond to all my questions, was very positive/authentic, even adding personalized/additional commentary, and was extremely accommodating to my out-of-town schedule. I have confidence in renting at this location because of Lacey and her overall leadership and management style. Thank you for investing in people like Lacey who create such an amazing, positive experience.
There are several positive things about lamplighter village: friendly staff, love the newsletters, love the events that are put on, everything always looks nice. Things that could be better. Laundry card system in each laundry room, so we can add money at times office is closed and office hours were different like open later during holidays so packages could be picked up. The office hours and the same hours as a normal 9-5 job, so it makes it hard for someone that works a 9-5 to get to office in time to pick up package.
I would let them know that we have been taken care of from start to finish. Mikeyla (sorry if I spelled her name wrong) has been fantastic and has done a great job answering our questions and if she didn’t know it, finding out the answer and getting back to us. She also has been very prompt to get things done that we needed done. She has made this transition very positive for us! We have visited 8 other apartments before we decided on this one. It has been a few weeks so far, but everything has been great and we really feel at home at Greenfield!