I should probably note that this is my first apartment ever so I have nothing to compare the Genesee too – but why would I? The Genesee staff were amazing from start to finish and they continue to be. My partner and I have looked into dozens of apartments and maybe seen a handful of them. It’s safe to say that apartment tours can sometimes be redundant and mundane, but the staff provided such a fun and memorable apartment tour that we knew upon leaving that we wanted to live there. The application process was easy and relatively swift, as we impatiently waited to hear the status of our application for an agonizing 3 days. Cue to 6 months of living here, the staff continue to provide exceptional customer service to all residents. I can honestly say that they’re genuinely amazing people. In addition, the maintenance team is very timely with work orders and does an amazing job to keep the Genesee clean. All in all, you can’t go wrong with living here (I would recommend not living anywhere else, to be honest). I’ve been blessed to call the Genesee my home and cannot wait to live here for another year!
I am always impressed by the management team and their follow up with residents about any concerns. I really enjoy living at NorthPointe and always tell people how impressively well maintained it is, and how responsive all the staff are. Whenever I have had a maintenance issue it has been addressed immediately. I love all the facilities especially the gym, indoor pool, sauna, hot tub and the heated underground parking is the icing on the cake! Thank you to all the staff for all your commitment and hard work!
I looked at a lot of apartments in the area. And I’m glad I chose this one. The leasing staff was incredibly professional and friendly. Always able to answer questions I had about the property. The maintenance guys are always quick at fixing any issue on the grounds. All the staff are helpful beyond what should be expected and are always smiling. This place has all the amenities I wanted in a property and does not disappoint. Very reasonably priced.
I lived there 2017-2018. I really enjoyed it. The office ladies are super nice. Shortly after we turned in our paper work saying we’d be moving out in a month my grandfather passed away. That day we were supposed to have a showing, so I went over to the office and asked them if they could do it a different day and explained my situation. They were so nice about it and said that it was no problem, that could have costed them the place but they did it to be kind and I really really did appreciate that.
Anytime you have a problem, issue, question (it’s not often but if you do) they are friendly and welcoming. Our washer broke and they were there to try to fix/replace it pretty quickly. The maintenance people are also super kind. I get anxious when office people come into my house (just the idea of someone who owns where I live coming in and judging me is scary) but they don’t snoop or judge or do anything except what they’re there for.
Overall great people. Great neighborhood.
We lived in one of the 3-bedroom town homes for two years. You absolutely can’t beat the price for all the space you get. Amazing location in an awesome little downtown, excellent maintenance & office staff. The pet-friendliness was a must have for us. Wonderfully diverse community, lots of young families (i.e. many kids around but are friendly and well-behaved).
I have had only the best experiences at Deer Ridge, all of my work orders have been taken care of promptly, the office staff are always great to work with and quickly responded anytime I have needed to contacted the office. I have even seen the office staff cleaning and picking up garbage around the property. They put in great effort into making it feel like home.
I loved my time at Riverview and would have stayed on if I could. Extremely clean and dog friendly (not to mention dog park basically onsite) Maintenance was super responsive and immediate. Amazing view and walk along the Mississippi River. Can’t say enough good things and would recommend to anyone looking to reside in downtown St. Paul.