I am always impressed by the management team and their follow up with residents about any concerns. I really enjoy living at NorthPointe and always tell people how impressively well maintained it is, and how responsive all the staff are. Whenever I have had a maintenance issue it has been addressed immediately. I love all the facilities especially the gym, indoor pool, sauna, hot tub and the heated underground parking is the icing on the cake! Thank you to all the staff for all your commitment and hard work!
Jill is a fantastic manager, and Kaitlin her assistant is so professional. I am leaving Deer Ridge only because I have purchased a home. Both Jill and Kaitlin were so wonderful to contact me with showings. I was at my townhome when they brought a couple in. They are true professionals in everyway. I cannot tell you how much I enjoyed living at Deer Ridge with the wonderful management staff.
We have been so lucky to have found our forever home!! The staff makes us feel like family and neighbors are lifetime friends…
Beautifully updated apartment complex. It is located in the middle of a well maintained, park-like rental neighborhood; about 8 minutes southeast of the Highland Park Village. The apartments are modern and spacious. The prices may be higher in comparison to the neighboring apartment buildings, but the amenities are spectacular (indoor swimming pool, hot tub, sauna, fitness center, business center, small theater and party room… just to name a few). Did I mention the in-unit stackable washer/dryers? The staff is kind and helpful. The inner courtyard seems like a wonderful place to read a book. There a surface parking lots available for no extra cost, but there is also the option of underground garage spots for a fee (depending on availability).
Feel pretty safe here. The property managers are extremely kind here and you know that they care for the people who live here. They get creative and throw little events for everyone to get together which is nice. I haven’t had any problems but I know if I did I can easily talk to them and they would get on it ASAP. They clean regularly which is a plus. Everyone who lives here is nice and laid back. Favorite thing about my apartment is the decks, I love there there’s trees and plants in the middle walkway and that there’s a tree right by my deck. Definitely felt at home in these apartments.
I looked at a lot of apartments in the area. And I’m glad I chose this one. The leasing staff was incredibly professional and friendly. Always able to answer questions I had about the property. The maintenance guys are always quick at fixing any issue on the grounds. All the staff are helpful beyond what should be expected and are always smiling. This place has all the amenities I wanted in a property and does not disappoint. Very reasonably priced.
I lived there 2017-2018. I really enjoyed it. The office ladies are super nice. Shortly after we turned in our paper work saying we’d be moving out in a month my grandfather passed away. That day we were supposed to have a showing, so I went over to the office and asked them if they could do it a different day and explained my situation. They were so nice about it and said that it was no problem, that could have costed them the place but they did it to be kind and I really really did appreciate that.
Anytime you have a problem, issue, question (it’s not often but if you do) they are friendly and welcoming. Our washer broke and they were there to try to fix/replace it pretty quickly. The maintenance people are also super kind. I get anxious when office people come into my house (just the idea of someone who owns where I live coming in and judging me is scary) but they don’t snoop or judge or do anything except what they’re there for.
Overall great people. Great neighborhood.